It is recommended to arrive at least 1 hour before the beginning of the match to avoid crowding at the entrance and the stands.
No. Visitors arriving by car should find a parking lot around the tennis venue.
Yes. Within the stands on the central court, dedicated seats will be provided for people with disabilities, as well as adapted entrance to the court.
No. Children under the age of 5 are not allowed to enter the matches, while children from 5 to 12 years old, with an adequate ticket and accompanied by their parents, are allowed to enter the matches. However, children under 5 years of age will be allowed to enter the FAN Village of the tournament.
All visitors will have the opportunity to purchase a tournament souvenir from two specially opened souvenir shops at the FAN Village, on the northern and southern entrances of the Belgrade Arena.
Yes. It is mandatory to turn off the sound on all devices during matches, so the players are not disturbed during play.
No. It is not allowed to use traditional cigarettes or any kind of electronic cigarettes.
No. Consumption of traditional cigarettes is not allowed anywhere in the tennis venue.
Yes. Toilets for spectators will be available at the venue and their capacity will be adapted to the expected number of visitors.
Each purchased ticket includes a seat number that should be followed.
No. There is no defined dress code, but visitors are expected to be dressed decently.
Within the tennis venue, bars with refreshments will be available and spectators can buy them before matches or during breaks between sets or matches. However, the consumption of food and drinks is not allowed at the stands and court.
The consumption of alcohol is not allowed and will not be available for purchase anywhere within the tennis complex.
The village will be opened for visitors one hour before the beginning of matches during each day of the tournament. The opening hours will be displayed on the tickets.
Access to the Fan Village is not time limited. All spectators with tickets purchased for matches on the Central Court can visit the Fan Village. Also, tickets exclusively for the Fan Village will be available, and the holders of these tickets will have access to matches on the Grandstand court, but not the Central Court.
Free access to a strong Wi-Fi network will be provided for all visitors.
Yes. Posters that will not put spectators at risk are allowed at the matches, as well as posters that do not discriminate based on religion, race, gender, and nationality. Such posters will be confiscated, and the spectator will be escorted from the venue.
Only trained animals attended by an official are allowed to enter the venue.
Yes. It is not allowed to bring alcohol, weapons, illegal substances, glass, open beverage containers and bags to the courts and venue, as well as food and drinks purchased outside the complex. The tournament visitors are allowed to bring empty water bottles for a refill (such as Hydro Flask, Svell, etc.). In case a spectator has any of the banned items upon entrance, they must be discarded.
The camera (with the flash switched off) can be used for taking photos / making videos for personal use. Videos and photos must not be reproduced, exploited, or featured in any manner or in any media without the specific written consent of the tournament organizer and the ATP Tour.
Yes. It will be allowed to leave the Belgrade Arena and enter again.
Yes. Tickets will be available for purchase at the DD Tickets box offices within the Belgrade Arena, before and during the tournament.
